The Empathy Paradox
October 26, 2025
When the illusion of understanding breeds bias We connect with others most easily when we share. We use empathy to build common ground from shared
insights
Business insights and articles written by our team of world-class professionals
AAS25 – Exploring Hidden Factors in Suicide Crisis Intervention – Materials
March 31, 2025
Thank you so so much for your interest in this research project and how its findings apply to suicide and crisis intervention! On this page,
Blind spots in crisis intervention and de-escalation training (police edition)
January 24, 2024
For de-escalation to truly be effective in any situation, merely knowing the skills and techniques from crisis intervention and negotiation training is not enough. To
The flip-side of evidence-based policing
January 24, 2024
What better way to start this blog than with a big-picture big-idea post. This is an excerpt from the introductory chapter to our edited two-volume
CIT International 2024 Conference – Materials
January 10, 2024
Thank you all so much for the engagement, ideas, and discussion! Slides are cleaned up now, with a bunch bullets on the major discussion points